Practical thinking on marketplaces, product data, operations, automation and the systems behind scalable online retail.
AI has become one of the most heavily marketed technologies in e-commerce. But installing an AI chatbot does not automatically make an operation more efficient. The […]
Read insight →TecDoc is one of the most important data resources in the independent automotive aftermarket. It is also frequently misunderstood. Some businesses treat TecDoc as though it […]
Read insight →Automotive e-commerce is fundamentally different from selling ordinary retail products. A customer buying a T-shirt needs to know the size and colour. A customer buying a […]
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